Terms & Conditions

Welcome to Fine-Q Products! These Terms and Conditions (“Terms”) govern your use of our website, www.fineqproducts.com (the “Site”). By accessing or using the Site, you agree to comply with and be bound by these Terms. Please read them carefully before using the Site. If you do not agree to these Terms, you may not access or use the Site.

1. Acceptance of Terms

By using the Site, placing an order, or engaging with any services we provide, you confirm that you have read, understood, and agree to be bound by these Terms and any other applicable rules, guidelines, or policies that may be posted on the Site.

2. Changes to the Terms

Fineq Products reserves the right to modify, update, or change these Terms at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the Site after such modifications will constitute your acknowledgment and acceptance of the revised Terms.

3. Account Registration

To access certain features of the Site, such as placing orders or managing your account, you may be required to create an account. By registering, you agree to:

Provide accurate, current, and complete information about yourself as required during the registration process.
Maintain the confidentiality of your account credentials (username and password).
Be responsible for all activities that occur under your account.

If you suspect any unauthorized use of your account, please contact us immediately at info@fineqproducts.com.

4. Use of the Site

You agree to use the Site for lawful purposes only. You shall not:

Violate any applicable laws or regulations.
Use the Site for any fraudulent, harmful, or illegal purposes.
Attempt to access any part of the Site that you are not authorized to use.
Disrupt, damage, or interfere with the functioning of the Site or the servers and networks connected to it.
Use any automated tools (such as bots or scrapers) to access or collect data from the Site without permission.

5. Products and Orders

Product Availability: All products listed on the Site are subject to availability. We make every effort to ensure that product descriptions, prices, and availability are accurate; however, we do not guarantee that all products will be available or that the information is error-free.
Pricing: Prices for products on the Site are listed in PKR and may be subject to change without notice. Taxes, shipping fees, and any additional charges will be calculated during checkout.
Order Confirmation: Once you place an order, we will send an order confirmation email. However, this does not guarantee the acceptance of the order. We reserve the right to refuse or cancel an order at our discretion, especially if there are issues with the payment, shipping address, or product availability.
Payment Methods: We accept payments via Debit Cards, Credit Cards, Prepaid Cards, Bank Transfers COD, etc. By providing payment details, you authorize us to charge the applicable fees for the products or services you purchase.

6. Shipping and Delivery

Shipping Policy: We aim to process and ship all orders within 2-3 Business Days. Shipping times may vary depending on your location and the shipping method selected.
Delivery Issues: While we make every effort to ensure timely delivery, Fineq Products is not responsible for delays caused by third-party shipping carriers or events beyond our control.

7. Returns and Refunds

Return Policy: You may return products within 15 Days of receiving your order. Products must be unopened, unused, in their original packaging, and in resalable condition. Shipping costs for returns may be your responsibility, unless otherwise specified.
Refunds: Once your return is received and inspected, we will process a refund to the original payment method. Refunds may take 5-7 business Days to appear on your account.

8. Intellectual Property

All content, logos, trademarks, and other intellectual property on the Site are owned by Fine-Q Products or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, or distribute any content from the Site without prior written permission from Fine-Q Products.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Fine-Q Products shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site, the products purchased, or these Terms. Our total liability for any claims related to these Terms or your use of the Site shall not exceed the total amount paid by you for the product(s) or service(s) giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Fine-Q Products, its affiliates, employees, agents, and representatives from any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of or related to your use of the Site, violation of these Terms, or infringement of any rights of third parties.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details on how we handle your data.

12. Governing Law

These Terms and any disputes arising from your use of the Site will be governed by and construed in accordance with the laws of , without regard to its conflict of law principles.

13. Dispute Resolution

Any disputes or claims relating to these Terms or your use of the Site shall be resolved through binding arbitration in , rather than in court, except that either party may seek relief in a court of competent jurisdiction for issues related to intellectual property or enforcement of an arbitration award.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Fine-Q Products
Email: info@fineqproducts.com
Phone: +923138175667
Address: Shop No. 30-Erum Chambers, Ground Floor, Barnal Chowk, Old Market Road, Jodia Bazzar, Karachi-74000, Pakistan.